Welcome to Dartmouth's Premier Hotel & Leisure Resort

Policy

General Policy
Dartmouth Hotel, Golf & Leisure respects your privacy. The information that you provide us with through forms on the website or by direct email is gathered to help us provide you with the services that you have subscribed to or to keep you informed of anything we believe may be of interest to you. Please bear in mind that any personal information that you submit through forms, letters/emails and the like is not encrypted and therefore may be collected by others. If you have any concerns, questions or comments please email info@dartmouth-hotel.co.uk

Email newsletters
Dartmouth Hotel, Golf & Leisure make use of email newsletters based upon the interests of our subscribers. What we ask of you is your email address, at times we may ask you for further information, which is used for demographic purposes. We do not give our email lists out to other parties. If at any time you wish to unsubscribe from any newsletter or future mailings you may do so by sending an email to info@dartmouth-hotel.co.uk

Cookies
We currently make use of cookies to track website usage but not for advertising purposes.

Security
While we strive to keep the information that you supply directly or indirectly secure please be aware that the Internet by its very nature is not an entirely secure medium.

Policy changes
By using our site you agree to accept this privacy policy and are aware that our policy may change with time. Any changes to this policy will appear on this web page.

Hotel Booking Terms and Conditions

1. Provisional reservations can be accepted in person, by telephone, fax or email and must be confirmed within 10 days. Reservations are secured by returning the booking form along with a non-refundable deposit of 25% of the total amount of reservation. For reservations made less than 6 weeks prior to arrival the total amount will be payable when the reservation is made.
2. The full balance of the reservation is due 6 weeks prior to arrival. If this payment is not received the reservation will be deemed to have been cancelled and any deposit paid will be forfeited.
3. In the event of cancellation within 6 weeks of arrival DGCC reserve the right to retain all monies paid. If the accommodation is re-let all monies paid will be refunded. Cancellation within 7 days of arrival will result in all amounts paid being forfeited.
4. To ensure that the accommodation is prepared to the highest standard, guests are advised that check-in is from 3 p.m. onwards on the day of arrival.
5. Guests must not sub-let or share the accommodation except with the person or persons named on the booking form. DGCC reserve the right to terminate the stay without notice and without refund if the stated number of occupiers is exceeded, alternatively DGCC will levy additional charges at the appropriate daily tariff.
6. DGCC expects all guests to abide by the minimum dress code at all times whilst on the premises. The dress code is smart casual wear with no hats being worn in the clubhouse (with the exception of weddings and formal occasions). DGCC reserve the right to ask any guest to leave who is deemed to be unsuitably dressed.
7. DGCC requests that all guests respect the privacy and enjoyment of fellow guests within the clubhouse and accommodation. Guests are reminded that noise levels in the rooms should be kept to a minimum. Unacceptable levels of noise, disturbance or disruption will result in the party or parties responsible being asked to leave the premises without refund or redress.
8. DGCC accepts no responsibility for personal injury to any guest, for loss or damage to property, or any other matters over which DGCC has no control.
9. Guests are advised that on the day of departure all rooms must be vacated by 10am . DGCC reserves the right to charge any guest who has not vacated their room by 10am at the appropriate daily tariff.
10. Any guest deemed to have caused damage to DGCC property will be charged in full for the repair or replacement of that property. DGCC reserve the right to terminate the accommodation letting without notice.

Any articles left behind by guests will be forwarded upon receipt of the cost of postage and packing. DGCC accepts no responsibility for the loss or damage of the package whilst outside of DGCC's control.

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